Apologies for last week’s blog – it was a bit of an anomaly. It was out of sequence because I was so excited about the success of the start-up breakfast team that I had to share it with you. I hope you didn’t mind the slight interruption to the...
A bit of a family tradition at the end of the holidays is I allow the girls to choose an activity topped off with a meal at a restaurant of their choice. This is how this week played out: Me: Right girls, what do you want to do today – your choice: pools, beach, bike...
Over the summer break, I was at the beach having a beer with a mate who I will call Nigel. Now Nigel’s street had just been wired with fibre and he was looking forward to migrating to a new fibre plan and was wondering what service he should get. Should he go...
Over the summer break, I was at the beach having a beer with a mate who I will call Nigel. Now Nigel’s street had just been wired with fibre and he was looking forward to migrating to a new fibre plan and was wondering what service he should get. Should he go...
Customer facing roles are among the hardest in the game. Known as the front line, these are key positions, with the power to make or break your business – so it’s no wonder organisations invest big money to get the customer facing message and delivery spot on....
